Privacy Policy

At Al Jarsh Trading LLC, we prioritize your privacy. This Privacy Policy ("Policy") outlines how we collect, use, and protect your personal information when you visit our website ("Site") or engage with our goods and services. We are based in the United Arab Emirates and are the data controller of your information under Federal Decree by Law No. (45) of 2021 – Concerning the Protection of Personal Data ("the Law"). By using our Site or services, you consent to the collection and use of your personal data as described herein.

1. Purpose of this Policy

This Policy is designed to help you understand how we handle your personal data. It applies to the collection, use, and sharing of personal information that we collect through our Site and services. Please take a moment to read and understand it.

By accessing our Site and services, you agree to this Policy and any amendments we may make from time to time. We encourage you to review this Policy periodically, as it may be updated. Continued use of our Site or services constitutes your acceptance of any changes.

2. Information We Collect

We collect and process personal data in accordance with the Law. The information we may collect includes, but is not limited to, your name, email address, postal address, and other details you provide.

  • Information You Provide: You may voluntarily provide us with personal details when interacting with us through our Site or services, such as when you request a product, sign up for a catalog, or contact customer support.

  • Passive Information Collection: As you use our Site, we may collect information through cookies, log files, pixels, and similar technologies. For more details, please review our Cookie Policy.

  • Information from Third Parties: We may also receive information about you from third-party sources, including our group companies, to verify or enhance the information we hold.

3. How We Use Your Information

We use your personal information to provide and improve our products and services. This includes:

  • Administering your account and providing access to our services

  • Responding to your inquiries or requests

  • Sending administrative and service-related communications

  • Analyzing user data to improve our website’s features and functionality

  • Personalizing your experience on our Site

Additionally, where permitted by the Law or with your consent, we may use your information for marketing purposes, including sending you promotional materials about our products or services, or those of our affiliates.

4. Sharing Your Information

We will not share your personal data without your consent, except as follows:

  • Legal Compliance: We may disclose your personal information when required by law or to protect our rights, property, or safety, or the rights of others.

  • Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services. These providers act as data processors and are required to handle your data in accordance with this Policy.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights and Control Over Your Information

You have the right to access, correct, or delete the personal data we hold about you. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive.

To update your information or if you wish to withdraw your consent for marketing communications, please contact us directly. Please note, even if you delete your information, we may retain certain data as required by law or for legitimate business purposes.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, such as language settings and device type. You can control cookie settings through your browser preferences. If you choose to decline cookies, certain features of our website may not function as intended.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of transmitting or storing data is completely secure. You are responsible for maintaining the confidentiality of your login information.

8. Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside the UAE, including by third-party providers. We take all necessary steps to ensure your information is handled in accordance with this Policy and applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Policy does not apply to the privacy practices of these third parties. We encourage you to review their privacy policies when visiting their websites or using their services.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically for any updates.

11. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this Policy will be resolved under the jurisdiction of the courts in Dubai, UAE.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at info@aljarsh.net.


Last Updated: 06.12.24